So I have
noticed that pop-up stores are becoming increasingly popular. I think this will
be a huge trend in 2014, and I just love it! Customers are demanding more
memorable, innovative and quality experiences. Contemporary pop-up stores are
the perfect solution, especially for online brands.
What
exactly is a pop-up store?
A pop-up store appears for a short period, typically 1 day to 3 months, and then disappears again. Mostly in high foot traffic areas as city centers, busy streets, malls, the airport,… The price is much lower than traditional stores. It is a perfect way to do some market research, get to know your customers and test products, concepts and locations. And of
course for selling products, generating awareness and increasing your
‘coolness’ factor. It even can be used for launching limited-edition products
and for seasonal business/ during holidays: Valentine & Christmas stores,… It’s
ideal for most retail stores.
Pop-up
stores are great for building a relationship with existing customers, as well
as attracting new customers.
Perfect for online brands
Popping up a store is a great idea for online
brands. It allows them to gain consumer interest and get their brand out in the
public physical sphere. In that way, companies can tell the story of a brand and
make it more tangible to consumers. This is the real challenge for e-commerce
retailers. People have now the opportunity to touch and feel the product, and
this will lead to more online sales cause they will be more likely to shop
online now. These shops provide a way to interact with customers face-to-face
and also educate them about new products, services and features. It’s all about
brand acquisition.
For
example, Google launched a pop-up store in Australia, called Androidland, to
introduce and educate customers on the Google Android mobile operating system.
Even ebay
opened a social media pop-up store during Christmas. The shop features no
products but a range of QR codes and augmented reality features for shoppers to
see and buy products using mobile devices.
Social Media Pop-up store ebay |
Benefits
- It is a valuable tool for experimentation, storytelling, branding, advertising, generating buzz and attracting new customers, but it demands the right strategies of course.
- Because pop-up stores are temporary and small, the cost of rent is lower.
- Consumers will be curious and satisfied.
- It is a perfect marketing tool to draw the attention from crowds cause it is something unique.
- A brand can open a pop-up store when traffic and sales are expected to be high, and close again during slower months.
Big brands
such as Coca-Cola, Levi's, BMW, Adidas and the Gap have used pop-up shops to
generate buzz around a product or promotion.
Pop-up store Adidas |
Pop-up store Reebok |
Pop-up store Mini |
Pop-up store illy |
Pop-up store H&M |
Author
Brett Dufort - Application Inspiration
Student Digital Marketing at Ehsal Management school - ehsaldmc